Returns & Exchanges
At GentsEyewear, we want you to be completely satisfied with your frames. If your new eyewear isn't the perfect fit, you can return or exchange your order within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack Securely
Place the eyewear in its original hard case and protective packaging to ensure it arrives back to us in pristine condition.
Receive Your Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing